At Celeste, we strive to provide our customers with a seamless shopping experience while ensuring the highest quality of our vintage watches. Our selling policies are designed to protect both our customers and our business. Below, you will find detailed information about our return policy, shipping procedures, accepted payment methods, and warranty coverage. We believe in transparency and are here to address any questions you may have regarding your purchase.
We offer a 30-day return policy on all our vintage watches. If you are not satisfied with your purchase, you can return it within 30 days for a full refund, provided the watch is in its original condition. To initiate a return, please contact our customer service team to receive a return authorization.
All orders are processed within 2-3 business days. We offer free shipping on orders over $100. For orders under $100, a shipping fee will apply. Delivery times may vary based on your location, and you will receive a tracking number once your order has shipped. Please ensure that you provide accurate shipping information to avoid delays.
We accept various payment methods, including Credit/Debit Cards, PayPal, and bank transfers. All payments are processed securely to ensure your privacy and safety. If you encounter any issues during the payment process, please do not hesitate to reach out for assistance.
All our vintage watches come with a 1-year warranty covering manufacturing defects. Please keep your receipt as proof of purchase for warranty claims. The warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.